Kela workforce reduction is now underway as Finland’s Social Insurance Institution announces plans to cut costs by reducing staff and closing service points.
The agency aims to save 50 million euros in operating costs by the end of 2027. This raises the previous savings target by 5 million euros. To meet this goal, Kela will reduce its workforce by about 150 employees each year.
In 2025, 28 physical Kela service points will close and be replaced with other service channels. Details about these alternative service methods have not yet been shared. After these changes, Kela will operate 78 service locations across Finland.
The Kela workforce reduction is part of a broader productivity strategy designed to streamline operations without losing access to key social services. Kela plans to rely more on digital services to deliver benefits and customer support going forward.
Kela manages a wide range of social benefits in Finland, including health reimbursements, pensions, unemployment support, and child allowances. This restructuring reflects pressure to reduce public spending while adapting to changes in population and technology.
